FAQs

How long does it take to receive your parcel?

Our dispatch time is 1-2 working days and we send out all parcels via Royal Mail 24 hour tracked which arrives the next day Please beware of delays that Royal mail do currently have and be considered this when ordering.

I've placed an order but have written in the wrong address, what shall I do?

Please contact us within 24 hours of purchase and we can change this for you.

I would like to cancel my order, how can I do this?

Please contact us within 24 hours if you would like to cancel or change anything.

Can I add a gift message?

Of course, did you know we offer free card's for every occasion? Please write the gift message when you check out into the order instruction message box.

Can't see your question above? Please get in touch with us with any questions via our email info@indulgenthampersuk.com and we will reply within 24 hours.